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Froilán Roa 1166 A - La Florida.
Lunes a viernes de 09:00 a 18:00 hrs.
Contacto venta remota:
Empresas: (+56) 2 2797 1120
Web: (+56) 2 2797 1126
Merc. libre: (+56) 2 2797 1134
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Estamos realizando despachos a domicilio en la RM vía Servicio propio EV o Starken, despachos a regiones exclusivamente mediante Starken.
En el caso de enviarse vía servicio propio EV, los tiempos aproximados a considerar son los siguientes: Tiempo para emitir la boleta: 1 día hábil / Tiempo de despacho vía Servicio propio EV aproximadamente 3 días hábiles. Total de tiempo estimado en proceso de entrega de pedidos: 4 días Hábiles.
En el caso de enviarse vía Starken, los tiempos aproximados a considerar son los siguientes: Tiempo para emitir la boleta: 1 día hábil / Tiempo para entregar a Starken: 2 días hábiles / Tiempo de despacho vía Starken varía según su flujo de despachos y maneja como mínimo 7 días hábiles. Total de tiempo estimado en proceso de entrega de pedidos: 10 días Hábiles.
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Facilidades bancarias pago Tarjeta de Crédito 0% interés.
Santander |
Scotiabank |
Itau |
|
|
|
BCI |
Banco de Chile |
|
|
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Términos & Condiciones
Política de Privacidad y Seguridad
Las compras que se efectúen en Electroventas Ltda. (en adelante, “Electroventas”), a través de la web, venta telefónica o en cualquiera de nuestras tiendas (en adelante, las “Compras”), así como toda visita a la web, acto u operación realizada en Electroventas en forma presencial, telefónica o a través de su sitio web www.electroventas.cl, estarán sujetas a la política de privacidad y seguridad prevista en este documento (en adelante, la “Política de Privacidad y Seguridad”), así como a la legislación chilena vigente, en particular a la Ley N°19.628 sobre Protección de la Vida Privada. Para entregar datos personales, comprar, ingresar productos a servicio técnico o navegar por el sitio web de Electroventas es necesaria la aceptación de la Política de Privacidad y Seguridad. Contamos con canales múltiples de atención, con ejecutivos para clientes empresa, detalle, web y presencial. En todos ellos encontraras un equipo multidisciplinario para atender tus requerimientos de manera eficiente y con los mejores estándares de servicio.
1.1. Compromiso de Privacidad
Electroventas vela y velará siempre por guardar la completa privacidad de sus clientes y/o quienes visiten la web www.electroventas.cl y no traspasará, bajo ninguna modalidad y a ninguna empresa no relacionada, datos personales de los clientes registrados por lo que asegura que éstos serán manejados en forma absolutamente confidencial, conforme lo dispone la legislación vigente y esta Política de Privacidad y Seguridad.
1.2. Aceptación
Todo quien utilice el website www.electroventas.cl consiente en el tratamiento de su información, en la forma y para los fines indicados en esta Política de Privacidad y Seguridad. Usuarios, clientes y visitantes debe ser consciente de que las medidas de seguridad en Internet no son inexpugnables. Por ello, el usuario es el principal responsable de adoptar las medidas de seguridad necesarias para proteger su número de tarjeta de crédito y demás información personal que estime relevante. Para ingresar al website, se recomienda al cliente escribir directamente www.electroventas.cl y no acceder a través de algún link que provenga de un correo electrónico o que nazca de otro sitio web ajeno a www.electroventas.cl.
1.3. Uso de información solicitada al cliente
Al registrarse como Cliente de Electroventas, se solicita cierta información como nombre, rut, dirección electrónica, dirección física y número telefónico. Esta información es usada para contactar al cliente por materias propias de su compra como solicitar datos para validación de pago, despacho o entregar informaciones sobre productos que están en servicio técnico, por ejemplo.
Asimismo, al entregarnos sus datos personales el usuario autoriza el envío de todo tipo de información relacionada con ofertas y promociones propias de www.electroventas.cl
Los clientes tienen el derecho a la información, modificación, cancelación o bloqueo de sus datos personales conforme a la Ley Nº 19.628 sobre protección de datos de carácter personal. Este derecho podrá ser ejercido enviando un correo electrónico a contacto@electroventas.cl.
1.4. Correos electrónicos, llamadas fraudulentas o vendedores a terreno
Electroventas nunca requerirá por email números de tarjetas de crédito, claves secretas, o claves de usuario. Si sospecha de algún correo o llamado se recomienda ingresar a www.electroventas.cl/registro y modificar los datos personales a la brevedad, como asimismo, avisar a contacto@electroventas.cl.
Electroventas trabaja con vendedores a terreno específicos, para asegurar la identidad de estos recomendamos visitar www.electroventas.cl/informaciones/quienesSomos, para tener la certeza de la persona que le está hablando es un empleado real de Electroventas.
1.5. Información de menores de edad
Es responsabilidad de los padres, tutores o guardianes legales la información que menores de edad entreguen a Electroventas. Electroventas no tiene ni tendrá ninguna responsabilidad por datos personales o informaciones entregadas por menores de edad.
1.6. Casos en que los datos personales podrán ser revelados
Además de aquellos casos expresamente previstos en la legislación vigente, Electroventas podrá revelar los datos personales entregados por sus clientes en los siguientes casos:
(a) Si es requerida a hacerlo por mandato legal o por una orden judicial y en aquellos casos en que sea imprescindible para defender los derechos de Electroventas o de terceros.
(b) Si el cliente consiente expresamente por escrito.
(c) Si la entrega de los datos es imprescindible para que el cliente reciba el servicio o producto que haya solicitado (por ejemplo, a la empresa de courier en el caso de despacho de productos).
1.7. Links a otros sitios
El sitio de www.electroventas.cl puede contener \"links\" a otros sitios. Electroventas no es responsable de las prácticas de seguridad o privacidad, o el contenido de esos sitios. Asimismo, Electroventas no avala ni se responsabiliza por ninguna información, producto o servicio ofrecido en dichos sitios.
1.8. Cookies
Esta página web emplea cookies. Una cookie es un archivo de texto muy pequeño, que se puede guardar en el disco duro de un equipo para almacenar algún tipo de información sobre el cliente y que sólo podrá ser leída por el sitio web que emitió dicha cookie. En ningún caso las cookies serán archivos ejecutables por lo que no contienen virus. Las cookies empleadas NO recogen datos personales de los usuarios (nombres, apellidos, dirección, datos bancarios ni ningún otro).Cada quien puede configurar su navegador para aceptar o no, las cookies enviadas o para que el navegador avise cuando un servidor intente guardar una cookie en (LINK). Sin embargo el usuario debe tener en cuenta que esto podría provocar que no se pueda obtener todo el funcionamiento que este sitio web ofrece.
1.9. Google Analytics
www.electroventas.cl utiliza Google Analytics, un servicio analítico de web prestado por Google, Inc. Google Analytics utiliza cookies para ayudar al website a analizar el uso que hacen los usuarios del sitio web. Si desea obtener más información sobre el uso que Google hace de los datos recopilados gracias a las cookies, por favor, lea la política de privacidad de google en http://www.google.com/policies/privacy. Se puede rechazar el uso de las cookies y el uso de los datos relacionados con el sitio (incluyendo su dirección IP) a Google así como impedir el tratamiento de estos datos por Google mediante la descarga e instalación de un plugin en el siguiente enlace: https://tools.google.com/dlpage/gaoptout?hl=es.
1.10. Legislación y jurisdicción
La política de seguridad y privacidad se rige por las leyes chilenas. El usuario fija su domicilio en la comuna y ciudad de Santiago y se somete a la jurisdicción de sus tribunales de justicia.
1.11. Protocolización
Esta Política de Privacidad y Seguridad ha sido protocolizados con fecha -/ de - de 201- en la notaría de Santiago de don(a) -/- . Sólo podrá variar en virtud de otro instrumento protocolizado con posterioridad a esta fecha.
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